Privacy notice
We respect your privacy. Here’s how we use information you share when requesting a private transfer and when contacting support.
What information we may collect
- Contact details (such as name, email address, and phone number)
- Travel planning details (preferred date, group size, pickup notes)
- Accessibility and other assistance notes you choose to share
- Request context used to confirm availability and provide guidance
We only ask for what we need to respond to your request and communicate the essential logistics.
How we use it
- To confirm availability and provide pickup/meeting details
- To coordinate service arrangements related to your request
- To respond to questions and support you before arrival
- To send request-related updates when you opt in
We don’t sell your personal information.
Your choices
You can request updates about the information we have on file, and you can update your communication preferences. If you included consent to receive email updates, you may unsubscribe at any time.
Contact for privacy questions
If you have questions about this privacy notice or want to discuss how your information is used, please reach out via our support desk.